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Privacy Policy

What this policy covers

This policy covers data that we process and store about:

  • People who visit our websites.
  • People who sign up to our newsletters and updates.
  • Our customers of Ignite Group International.
  • Information we may collect and process about you.
  • Information that you provide by filling in forms on our site.
  • Your name, email address, physical address and source of contact when you sign up to request educational information or marketing communications.
  • If you contact us, we may keep a record of that correspondence.

  1. Where we store your information
    Your personal information may be stored on a server in Sydney, Australia Furthermore, if your personal information has been obtained in a country outside Australia, your personal information may be transferred to Australia. The Ignite Group head office is situated in Sydney, Australia. Any information you provide us will be held securely at our premises.
  2. How we use your information
    To provide services and to carry out our obligations arising from any contracts entered into between you and companies, this includes customer feedback surveys on any services provided to you by Ignite Group, theses customer feedback surveys are integral to the transaction, it enables us to improve services to you and address any concerns which may arise, but you are not obliged to respond to a request for customer feedback. To notify you about changes to our services or our terms and conditions. We may invite you to sign up to our newsletter, which provides general information about our franchise divisions, the services offered by each and information about franchising.
    To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes, processing transactions, surveys, or performing statistical analysis of our services. We will only provide those companies the information they need to deliver the service. In some instances, these companies may collect information directly from you. In these cases, you will be notified of the involvement of the external service provider. In all cases, these companies are subject to agreements that require them to maintain the confidentiality of your information and they are prohibited from using that information for any other purpose.
  3. How long we retain data
    We have to keep information about our customers for a period of time specified by current legislation to comply with certain legal, tax and accounting. We have a policy in place covering data protection, confidentiality and security and we review regularly the appropriateness of the measures we take to
    keep the data that we hold secure. Whenever we transfer personal data we use secure connections and whenever we store personal data it is encrypted.
  4. Privacy of Children
    If you are less than 18 years old, please do not send any user information and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it. Ignite Group reserves the right to make material changes to its Privacy Policy. These changes will be posted prominently to our privacy policy, the home page, and other places we deem appropriate. Your rights about your data If we’re sending you information or marketing communications that you no longer want to receive, you can unsubscribe easily using the features and links we provide in each email we send. You may ask us what data we hold about you and make sure it’s correct. Ask for a copy of your personal data or ask usto delete all your personal data.
    When you make a request to access personal information, we will require you to provide some form of identification (such as a driver’s licence or passport) so we can verify that you are the person to whom the information relates, and that you identify the type/s of information requested If we do hold information about you, we will:
    give you a description of it; tell you why we are holding it; tell you who it could be disclosed to; let you have a copy.
    If you believe that any information, we hold about you is incorrect or incomplete, please contact us at the below address. We will promptly correct any information found to be incorrect.
  5. As Required by Law
    Ignite Group may disclose your personal information if required to do so by law
    such as to comply with a subpoena or in the good faith belief that such action
    is necessary to conform to the edicts of the law, protect your safety or the safety
    of others, investigate fraud or comply with a judicial proceeding, court order
    or legal process served on us or to protect and defend the rights or property of
    Ignite Group International.

You may contact us at [email protected] for all privacy related matters. We keep our privacy policy under regular review. Any changes we may make to our privacy policy in the future will be posted on this page and were appropriate, notified to you by e-mail.